15 mm BH strap elastic, strap rubber black, white, blue, petrol, pink, off-white, beige / Satin strap elastic. IDtrx20

Thank you for your feedback – although we are of course very sorry that you were not satisfied with your order.

Our product photos are created with great care and in collaboration with a professional team under studio conditions to represent colors and details as realistically as possible. However, depending on the individual settings of the device (e.g., dark mode, brightness, color adjustments), deviations in the color representation may occur.

Since the item is available in three different shades of brown, we contacted you immediately after your feedback and asked for a photo of the delivered product to rule out possible confusion or a shipping error. Unfortunately, we have not received a response to our two requests. We deeply regret this, as a quick and fair resolution to your issue is very important to us.

We are always open to questions and happy to provide further clarification. Please feel free to contact us – we would like to work with you to find a satisfactory solution.

Kind regards
Your Lingeriememade team