Privacy policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This only applies unless otherwise stated during the subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in protocol data (so-called server log files). This stored data includes z.B. the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
Your data may be transferred to third countries outside the EU, particularly to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

contact

Person responsible/data protection officer
Please contact us if you wish. The person responsible for data processing is: Timo Külbel, Gutenbergstr. 14, 28816 Stuhr, Germany, 017684138695. rechtlich@lingeriememade.de

You can reach our data protection officer directly at: Timo Külbel
Gutenbergstrasse 14
28816 Stuhr

Customer's proactive contact via email
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent you provide it. This data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice in the event of purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time for reasons arising from your particular situation.
We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.

Orders

Collection, processing and transfer of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. Providing this data is necessary for the conclusion of the contract.Failure to provide your data will result in a contract not being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.
Your data may be shared with, for example, shipping companies, dropshipping or fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to a minimum.
Your data may be transferred to third countries outside the EU, particularly to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Reviews

Use of Judge.me
We use the rating system "Judge.me" the Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me").
Judge.me enables us to collect customer reviews and display them on our website to give you an insight into the quality of our services.
After placing an order, you may receive an invitation to submit a review from us or. Judge.me and then submit a rating. u.a. the following data from us or Judge.me The following data will be processed: email address, name, telephone number, address, information about your device (IP address, information about your web browser and the operating system used), information about the purchased product or service used (order number, product details), the content of your review and the star rating you gave, your product photos or videos (if you have included them with your product review). This data may also be used to verify your review.
Judge.me uses technologies such as cookies.
Your data may be transferred outside the EU to the United Kingdom. An adequacy decision from the EU Commission exists for the United Kingdom.
Your data may be transferred to the USA. For the USA, the EU Commission has adopted an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified under the TADPF. This data transfer is carried out on the basis of specific contracts approved for use in the United Kingdom, which provide the same level of protection as personal data in the United Kingdom.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) (s) 1 TDDDG i.V.mArt. 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Art. 6 (1) (a) GDPR, provided that you have expressly consented to the transfer of your data and to receiving the request for feedback. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation.
Further information on data protection when using Judge.me can be found at: https://judge.me/privacy (https://judge.me/privacy).

Payment service providers

Use of the payment service provider Stripe

We use the payment service Stripe from Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland on our website.The purpose of data processing is to offer you payment via the payment service. By selecting and using Stripe, the data required for payment processing will be transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR.
Stripe reserves the right, if necessary, to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received on the statistical probability of a payment default to make a balanced decision about the establishment, implementation, or termination of the contractual relationship. The credit report may contain probability values ​​(score values) calculated on the basis of scientifically recognized mathematical-statistical procedures and which, among other things, include address data in their calculation. Your legitimate interests will be taken into account in accordance with the statutory provisions. The data processing serves the purpose of the credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in protecting against payment default when Stripe makes advance payments.
You have the right to object to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR at any time by notifying Stripe, for reasons arising from your particular situation. The provision of this data is necessary for the conclusion of the contract using your desired payment method. Failure to provide this data will result in the contract not being concluded using your chosen payment method. All Stripe transactions are subject to the Stripe Privacy Policy. This can be found at https://stripe.com/de/privacy (https://stripe.com/de/privacy)

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide whether to accept them individually, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, please note that in this case, you may not be able to use all the functions of this website to their full extent.

The links below will tell you how to manage cookies in the main browsers (u.a. also deactivate):
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies.For this, it is necessary that the browser is recognized even after a page change.

The use of cookies or similar technologies is based on Section 25 (2) of the Telemedia Act (TDDDG). Your personal data is processed on the basis of Art. 6 (1) (f) GDPR, based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right to object to the processing of personal data concerning you at any time for reasons related to your particular situation.
Use of the Shopify Consent Tool (Shopify Privacy && Compliance)
We use the consent tool "Shopify Privacy && Compliance" of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). Shopify is an affiliate of Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The tool allows you to grant consent to data processing via the website, in particular the use of cookies, as well as to exercise your right to withdraw consent you have already granted. Data processing serves the purpose of obtaining and documenting the necessary consent to data processing and thus complying with legal obligations. Cookies may be used for this purpose. User information, including your IP address, is collected and transmitted to Shopify.
Your data may be transferred to third countries outside the EU, particularly to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
Data processing is carried out to fulfill a legal obligation on the basis of Art. 6 (1) (c) GDPR.
For more information about Shopify’s privacy policy, please visit https://www.shopify.com/de/legal/datenschutz (https://www.shopify.com/de/legal/datenschutz).

analysis        communication

Use of Google Analytics 4 We use the web analysis service Google Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage.  This can u.aThe following information is collected: IP address, date and time of the page visit, click path, information about the browser and device you use, pages visited, referrer URL (website from which you accessed our website), location data, and purchasing activities. Google may link your data to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google has about you.

Your IP address will be shortened by us on our own servers beforehand. This means that Google only receives pseudonymized data.

Google uses technologies such as cookies, web storage in the browser, and tracking pixels that enable an analysis of your use of the website. The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) (Sentence 1) of the Telemedia Act (TDDDG). i.V.m. Art. 6 (1) (a) GDPR.

Your personal data is processed with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. For the USA, the EU Commission has implemented an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is thus committed to adhering to European data protection principles. Both Google and US government authorities have access to your data.

Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and under https://policies.google.com/privacy?hl=de&gl=de (https://policies.google.com/privacy?hl=de&gl=de).

Using Shopify Inbox
We use the Shopify Inbox live chat system from Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of a contract processing agreement. Shopify is an affiliate of Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of direct and efficient communication between you and us as the provider. Data is stored and processed for the operation of the system and to optimize the service.
To operate the live chat system, cookies may be used to recognize your browser. The following information may be collected and processed: IP address and personal data you provide when using the chat system.
Your data may be transferred to third countries outside the EU, particularly to Canada and the USA, and processed there. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) (s) 1 TDDDG i.V.mArt. 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until the revocation.
For more information about Shopify’s privacy policy, please visit https://www.shopify.com/de/legal/datenschutz (https://www.shopify.com/de/legal/datenschutz) and https://www.shopify.com/de/legal/dpa (https://www.shopify.com/de/legal/dpa).
Using Microsoft Teams
To conduct our online seminars/courses (hereinafter: online seminars), we use the video conferencing tool Microsoft Teams from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft") within the framework of a data processing agreement.
Participation in our online seminars can be done via the Microsoft Teams app (after downloading from the provider's website) or via the browser version on the provider's website.To participate in our online seminars, you must visit the Microsoft website at least once. Microsoft is responsible for the processing of your personal data there.
We are responsible for the processing of your personal data in connection with the conduct of our online seminars.
This data processing serves the purpose of conducting our online seminar as well as preparing and following up on it.
For this purpose, we collect and process the following personal data: display name, email address, date/time of the online seminar, IP address, information about the device used, telephone number (for telephone dial-in), and location. Providing this data is necessary for the fulfillment of the contract concluded between you and us regarding the provision of the online seminar. Failure to provide this data will prevent you from participating in our online seminar.
In addition, we collect and process text entries you make during the online seminar, as well as video and audio transmissions from your device. You can deactivate your camera and microphone before entering the online seminar and at any time during the online seminar. In this case, no data will be collected. If you do not wish to provide any data via the chat, camera, or audio functions, you will not be able to actively participate in the online seminar or communicate with other participants.
If we record our online seminars for follow-up purposes, especially for subsequent provision to the respective participants, you will be informed separately before the start of the online seminar. You will also recognize a recording by the marking during the online seminar. When a recording is made, your display name, any text input in the chat, and video/audio transmissions from your device will be saved and subsequently transmitted to the respective participants of the online seminar.
The data collected during our online seminars is transferred to Microsoft, and thus to the USA, under the terms of the data processing agreement. For the USA, the EU Commission has issued an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft has certified itself according to the TADPF and is thus committed to complying with European data protection principles.
The processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the performance of a contract with you.
Further information on data processing when using Microsoft Teams can be found at: https://www.microsoft.com/de-de/microsoft-365/microsoft-teams/security (https://www.microsoft.com/de-de/microsoft-365/microsoft-teams/security)

Use of SimplyBook.it

We use the booking platform SimplyBook.it to process appointment bookings and course registrations. If you make a booking via SimplyBook.it your personal data will be processed by SimplyBook.it This processing is subject to the privacy policy of SimplyBook.it.
The data processed includes in particular:
Your name, email address, telephone number and any other booking details
IP address and technical information about the booking
Payment information if a payment is made via SimplyBook.it is processed
The processing is carried out on the basis of Art. 6 (1) (b) GDPR for the fulfilment of the contract and on the basis of Art. 6 (1) (f) GDPR due to our legitimate interest in efficient booking processing.
SimplyBook.it is solely responsible for the processing of this data. Further information on data processing by SimplyBook.it can be found in their privacy policy at: https://simplybook.me/de/policy
Your booking details will be SimplyBook.it stored for the duration of the contract processing and may also be archived to fulfill statutory retention periods.
If you request information, correction or deletion of your data in relation to SimplyBook.it please contact us directly SimplyBook.it or contact us so that we can forward your request.

Rights of data subjects and storage period

Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after the expiry of the period unless you have consented to further processing and use.

Rights of the data subject
If the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) (f) GDPR and to processing for direct marketing purposes.

Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is unlawful.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:

State Commissioner for Data Protection and Freedom of Information Bremen
Arndtstraße 1
27570 Bremerhaven
Tel.: +49 421 3612010 or +49 471 5962010
E-mail: office@datenschutz.bremen.de

Right of objection
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation.
Once you have objected, the processing of the data in question will be stopped unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

last updated: 01.09.2025