Shipping policy
The following conditions apply:
Delivery takes place within the country (Germany)
Shipping costs (including statutory VAT)
Deliveries within the country (Germany):
Flat rate €6.90
Deliveries abroad:
Shipping costs for the mentioned rates
Zone 1 EU
DHL PARCEL INTERNATIONAL PREMIUM: €14.10, GOODS POST INTERNATIONAL PREMIUM: €9.20
Zone 1 non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €22.20, GOODS POST INTERNATIONAL PREMIUM: €10.30
Zone 2 EU/non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €14.20, GOODS POST INTERNATIONAL PREMIUM: €9.20
Zone 3 EU
DHL PARCEL INTERNATIONAL PREMIUM: €14.30, GOODS POST INTERNATIONAL PREMIUM: €9.50
Zone 3 non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €22.10, GOODS POST INTERNATIONAL PREMIUM: €10.20
Zone 4 non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €27.30, GOODS POST INTERNATIONAL PREMIUM: €9.90
Zone 5 non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €34.30, GOODS POST INTERNATIONAL PREMIUM: €10.90
USA
DHL PARCEL INTERNATIONAL PREMIUM: €34.30
Zone 6 non-EU
DHL PARCEL INTERNATIONAL PREMIUM: €43.90, GOODS POST INTERNATIONAL PREMIUM: €11.40
Tariff zones with countries
Zone 1 – EU
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
Zone 1 – non-EU
United Kingdom, Liechtenstein, Switzerland
Zone 2 – EU/non-EU
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
Zone 3 – EU
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
Zone 3 – non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus
Zone 4 – non-EU
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
Zone 5 – non-EU
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (People's Republic), Hong Kong, Macau, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, Uzbekistan, United Arab Emirates, Vietnam
Zone 6 – non EU
Other countries
Provision of digital content:
No shipping costs apply for digital content (data created and provided in digital form).
Digital content is sent to you as a file by email within 1 hour after the contract is concluded (or after your payment instruction if prepayment has been agreed).
Digital content is provided to you via a link communicated by email.
The sending of this email with access data for providing the digital content takes place within 1 hour after the contract is concluded (or after your payment instruction if prepayment has been agreed).
Delivery times
Unless another deadline is specified in the respective offer, delivery of goods within Germany takes place within 3 - 5 days, and for international deliveries within 5 - 7 days after the contract is concluded (or after your payment instruction if prepayment has been agreed).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one combined shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
About Stripe:
- Payment via Sofort/Sofortüberweisung
- Payment via SEPA direct debit (through Klarna)
- Payment via credit card (through Klarna)
- Payment via invoice (through Klarna)
- Payment via installment purchase (through Klarna)
- Payment via credit card
- Payment via giropay
- Payment via Google Pay
If you have any questions, you can find our contact details in the imprint.