Payment and shipping
Payment and shipping
The following conditions apply:
Delivery takes place domestically (Germany)
Shipping costs (including VAT)
Domestic deliveries (Germany):
Flat rate 5.90 EUR
Deliveries abroad:
Shipping costs for mentioned tariffs
Zone 1 EU
DHL PACKET INTERNATIONAL PREMIUM: €14.10, GOODS POST INTERNATIONAL PREMIUM: €7.20
Zone 1 non-EU
DHL PACKET INTERNATIONAL PREMIUM: €22.20, GOODS POST INTERNATIONAL PREMIUM: €8.30
Zone 2 EU/non-EU
DHL PACKET INTERNATIONAL PREMIUM: €14.20, GOODS POST INTERNATIONAL PREMIUM: €7.20
Zone 3 EU
DHL PACKET INTERNATIONAL PREMIUM: €14.30, GOODS POST INTERNATIONAL PREMIUM: €7.50
Zone 3 non-EU
DHL PACKET INTERNATIONAL PREMIUM: €22.10, GOODS POST INTERNATIONAL PREMIUM: €8.20
Zone 4 non-EU
DHL PACKET INTERNATIONAL PREMIUM: €27.30, GOODS POST INTERNATIONAL PREMIUM: €7.90
Zone 5 non-EU
DHL PACKET INTERNATIONAL PREMIUM: €34.30, GOODS POST INTERNATIONAL PREMIUM: €8.90
Zone 6 non-EU
DHL PACKET INTERNATIONAL PREMIUM: €43.90, GOODS POST INTERNATIONAL PREMIUM: €9.40
Tariff zones with countries
Zone 1 – EU
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
Zone 1 – non-EU
United Kingdom, Liechtenstein, Switzerland
Zone 2 – EU/non-EU
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
Zone 3 – EU
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
Zone 3 – non-EU
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus
Zone 4 – non-EU
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Türkiye
Zone 5 – non-EU
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China (People's Republic of), Hong Kong, Macau, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam
Zone 6 – non-EU
Other countries
Provision of digital content:
There are no shipping costs for digital content (data created and provided in digital form).
Digital content will be sent to you as a file via email within 1 hour after conclusion of the contract (if advance payment has been agreed upon, after the time of your payment instruction).
Digital content will be provided to you via a link sent to you by email.
This email with access data for providing the digital content will be sent within 1 hour after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Delivery times
Unless a different deadline is specified in the respective offer, delivery of the goods will take place within Germany within 3 - 5 days, and for deliveries abroad within 5 - 7 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship them together unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
Accepted payment options
About Stripe:
- Payment via Sofort/Instant Transfer
- Payment by SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by credit card
- Payment via giropay
- Payment via Google Pay
If you have any questions, you can find our contact details in the imprint.